Description
The ABEX Service Award is presented to the business, regardless of industry, that consistently surpassed expectations in delivering high-quality service. Judging criteria consider the unique conditions of each business, evaluating factors such as size, growth potential, and the effectiveness of customer service initiatives. The successful business not only meets but exceeds industry standards, fostering strong customer relationships and contributing significantly to the overall advancement of their respective sector.
Requirements
Eligibility Criteria
To be eligible for this award, the organization must:
- Be a for-profit business.
- Demonstrate financial viability by submitting financial statements.
- Have been operating in Saskatchewan for at least two years as of April 1, 2025.
- Not have been the recipient of this award in the previous year.
- Not have won Business of the Year the previous year.
- Not currently serve as a board member or staff of the Saskatchewan Chamber of Commerce.
Evaluation Criteria
To be successful in this category, organizations should ideally:
- Demonstrate proof of exceptional customer service initiatives.
- Showcase innovative service offerings.
- Outline impact of service initiatives on business success.
Criteria
| Financial Statements |
| Safety Plan |
| Overall Application Quality |
| Service Uniqueness |
| Quality Customer Service & Corporate Strategy |
| Customer Service Initiatives, Staff Development, and Consistency |
| Measurement & Tracking of Customer Satisfaction |
| Additional Recognition (pass or fail) |
| Customer Testimonial (pass or fail) |